Change in Services Alert (April 7, 2021)


U.S. Embassy Vienna has suspended all routine consular services from April 1 until at least April 18, 2021.  All applicants with previously scheduled appointments will be contacted to re-schedule.  The Consular Section remains open for emergencies only.

The City of Vienna government has announced a hard lockdown from Thursday, April 1 through Saturday, April 18, due to increasing COVID-19 infection rates. Neighboring provinces of Burgenland and Lower Austria have also announced lockdowns.  In compliance with government restrictions, U.S. Consulate Vienna has cancelled all routine consular appointments during the lockdown period.

Click here for information on current Austrian lockdown restrictions and entry/exit requirements.

American Citizen Services 

Non-Immigrant Visa and Immigrant Visa services  

All visa appointments during the lockdown period are restricted to emergency travel only.  If you have an emergency travel need, please e-mail

All travelers remain subject to Presidential Proclamation 10143, which suspends travel from the Schengen area including Austria, even if you have a valid U.S. visa or ESTA. For information on qualifying and applying for a National Interest Exemptions (NIE), please see our Embassy Visas page.

For emergency services, please contact U.S. Consular Section Vienna:

U.S. Embassy Vienna
U.S. Consular Section
Parkring 12A
1010 Vienna, Austria
Telephone +43-(0)1-31339-7535
Emergency +43-(0)1-313390
Website: U.S. Embassy Vienna

U.S. Department of State – Consular Affairs

From the United States: 888-407-4747 or +1 202-501-4444