An official website of the United States government

Emergency Passport

U.S. Emergency passports can ONLY be issued during regular public business hours, Monday-Friday, 08:00 – 14:00 (8am – 2 p.m.). We are closed on weekends, U.S. and Austrian holidays.   

U.S. Consular Section Vienna is located at Parkring 12A (Marriott Hotel Building), 4th Floor, 1190, Vienna, Austria.  Our entrance is on the right, plaza side of the hotel building (** DO NOT go to the US Embassy; you’ll end up at the wrong place on wrong side of town!**)

PROCESSING TIME: If you appear in person, fully-prepared before 11 a.m., your emergency passport will usually be ready for pick-up at 14:00 (2pm) the same day.



  • When you report your passport lost or stolen, we will immediately cancel it. You cannot use it for international travel even if you find it later.
  • EMERGENCY passports are only valid for up to 12 months and intended to get you back home to the United States. Once you complete your trip, you must exchange it for a regular passport.
  • Emergency passports cannot be used for entry in some countries (most notably, France). If you are traveling on to a third country, please visit Country Information (state.gov)  to see their entry requirements.



Write an email to consulatevienna@state.gov to notify us of your situation. Provide your full name, birthdate, and place of birth. Also let us know what day and time you are coming to Consulate Vienna. Emergency passports can ONLY be issued on weekdays before 2 p.m.

Visit our Passport webpage and follow the detailed instructions, forms and payment information: https://at.usembassy.gov/passports/important-passport-information/. (Ignore the portion about self-addressed stamped envelopes; you will pick up your emergency passport in-person.)

If you have access to a printer, please print and complete the application forms in advance to save time. Otherwise you can obtain forms in person and complete by hand.



  • All applicants must appear in person. (If any applicant is under 16, BOTH parents must also appear in-person).
  • DS-11 passport application for each applicant if the currently valid passport has been lost, stolen or damaged; DS-82 passport application if the previous passport is still in your possession;
  • DS-64 statement of lost or stolen passport (if applicable);
  • Valid government photo identification or any other ID you may still have on you, and copy of your lost/stolen passport (if available);
  • Optional: If you filed a police report, please bring the original police report;
  • One U.S.-sized passport photo for each applicant (Do NOT use public photo booths. The default European sized photos are too small). For your convenience, we have two photo booths in our consulate waiting room; the cost is 8 Euros for 4 photos and accepts cash, credit cards, ApplePay and GooglePay;
  • Payment for the emergency passport, $165 with the form DS-11/$130 with the form DS-82 for adults 16 and over, or $135 for minors under 16.  We accept credit cards or cash (Euros). NO BANKOMAT OR ATM DEBIT CARDS ACCEPTED.

NOTE: It is ILLEGAL for a dual-citizen to enter the United States on anything other than a U.S. passport; U.S. citizens are prohibited from using ESTA or U.S. visa to enter the United States on a foreign passport. Likewise, it is illegal for an EU citizen to enter the EU on a US or other foreign passport.