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Important Passport Information

Renewing your Passport at U.S. Consular Section Vienna

Passport Renewal by mail:  U.S. citizen adults in Austria may now renew their previous, 10-year passports by mail, and pay all fees online! The processing time for passport renewals (DS-82 applications) by mail is 3 to 4 weeks. Please CLICK HERE for qualifications and detailed instructions.

Passport Renewal by Courier Service:  Applicants renewing an adult, 10-year passport can renew their passport using a private courier service. There is an extra fee charged for this service. For a list of courier services who provide mail-in options for U.S. Passports in Austria, click here 

In-Person Passport Renewal: If you want to renew our passport in-person at U.S. Consulate Vienna, please follow the instructions below EXACTLY.  All U.S. citizens may renew their passports in Vienna, even if you do not live in Austria. However, we can only mail new passports back to an address in Austria; no other option is possible.  

APPLICATION FOR PASSPORT  IN PERSON*
AGES 16 & OVER WITH CURRENT 10 YEAR PASSPORT (not using mail in service) AGES 16 & OVER WITH 5-YEAR VALIDITY PASSPORT (personal appearance required) UNDER 16 YEARS OF AGE (personal appearance required from child & both parents)
1. APPOINTMENT Make an appointment (If you have a lost or emergency travel click here). Make an appointment (If you have a lost or emergency travel click here). Make an appointment (If you have a lost or emergency travel click here).
2. FORM Complete & print the form. (do not forget to sign and date the form). Complete & print form (do not sign it – form must be signed in front of the officer) Complete & print form (do not sign it – form must be signed in front of the officer).
3. PHOTO Take Passport Photo (See photo instructions). Take Passport Photo (See photo instructions). Take Passport Photo (See photo instructions).
4. DOCUMENTS Bring your current passport. Please bring original documents and one photocopy each! Bring your current passport and another form of identification such as a driver’s license or Austrian Passport. Please bring original documents and one photocopy each! Bring the child’s current passport and child’s birth certificate, and passports of both parents.
The child and both parents must appear in person. If this is not possible, click herePlease bring original documents and one photocopy each!
5. ENVELOPE & STAMPS Bring an envelope (size A5) filled out with the address in Austria where you want the new passport sent.
Attach 5.05 euro in stamps to the envelope & Einschreiben/Registered” sticker from your local post office. Do not attach the sticker to the envelope.   We do not have stamps for purchase locally. We do not allow pick ups of new passports, you must provide the stamps to have them mailed back.
Bring an envelope (size A5) filled out with the address in Austria where you want the new passport sent.
Attach 5.05 euro in stamps to the envelope & Einschreiben/Registered” sticker from your local post office. Do not attach the sticker to the envelope.   We do not have stamps for purchase locally. We do not allow pick ups of new passports, you must provide the stamps to have them mailed back.
Bring an envelope (size A5) filled out with the address in Austria where you want the new passport sent.
Attach 5.05 euro in stamps to the envelope & Einschreiben/Registered” sticker from your local post office. Do not attach the sticker to the envelope.   We do not have stamps for purchase locally. We do not allow pick ups of new passports, you must provide the stamps to have them mailed back.
6. PAY Bring Cash or Credit card click here for the current fee. Bring Cash or Credit card click here for the current fee. Bring Cash or Credit card click here for the current fee.
7. IF APPLICABLE If you changed your name, bring proof of name change such as:
·         Marriage Certificate
·         Divorce Decree
·         Court Order
If you changed your name, bring proof of name change such as:
·         Marriage Certificate
·         Divorce Decree
·         Court Order
If the child’s name changed, bring proof of name change such as:
·         Marriage Certificate
·         Divorce Decree
·         Court Order
8. IF APPLICABLE If you never had a U.S. Social Security number, complete and submit this form with your passport application. If you never had a U.S. Social Security number, complete and submit this form with your passport application. If the child never had a U.S. Social Security number, complete and submit this form with your passport application.

*We are located at Parking 12A, 1010 Vienna (North entrance of Marriott Hotel)

Please note: If you are applying for a passport card at the same time please submit an additional self-addressed stamped envelope (postage Euro 5,05). Card processing time takes about 3 weeks.

 

PASSPORT APPLICATON FOR ALL APPLICANTS AGE 16 AND OVER, HOLDING A 5-YEAR VALIDITY PASSPORT

Personal appearance required.

Please make an appointment before coming.

(Use our online form filler to complete form DS-11NOTE: You cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.)

Each applicant over 16 holding a five-year validity passport must appear in person with his/her current U.S. passport.

The Consular Section is located on Parkring 12a, 1010 Vienna (entrance at the North side of the Marriott building).

 

Instructions
  1. See photo instructions; if the passport being renewed contains a photo that does not clearly resemble the applicant, i.e. baby photo in passport, you MUST provide transition photos.
  2. Fill out the form (self-explanatory). If you never had a U.S. Social Security number, complete and submit this form with your passport application.
  3. For the fee, please click here.
  4. You must submit most recent U.S. passport with your new application.
  5. If the name you are currently using is different from the name on your most recent U.S. passport, you must provide an original copy of the legal name change document. Examples include:
    • Marriage certificate
    • Divorce decree
    • Court-ordered name change document

Your name change document will be returned to you with your new passport.

Processing time is approximately 7 to 10 working days.

Please provide stamps in the amount of € 5.05. Get a “Einschreiben/Registered” sticker from your local post office. Fill in the sticker (do not attach it to the envelope)

 

APPLICATION FOR PASSPORT FOR APPLICANTS UNDER AGE 16

Personal Appearance Required (both parents and child)

Please make an appointment before coming.

(Use our online form filler to complete form DS-11NOTE: You cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.)

Conditions

  • Minor and parent must appear in person.
  • Minor must be physically present in Austria.

 

Instructions
  1. See photo instructions.
  2. Fill out the form (self-explanatory).  If you never had a U.S. Social Security number, complete and submit this form with your passport application.
  3. For the fee, please click here.
  4. Minor must submit most recent U.S. passport with his/her new application.
  5. Your child’s U.S. birth certificate or Consular Report of Birth Abroad or Foreign Birth Certificate, showing the parent’s name(s);
  6. If the name you are currently using is different from the name on your most recent U.S. passport, you must provide an original copy of the legal name change document. Examples include:
  •  Marriage certificate
  •  Divorce decree
  •  Court-ordered name change document

Your name change document will be returned to you with your new passport.

  1. Please provide stamps in the amount of € 5.05. Get a “Einschreiben/Registered” sticker from your local post office. Fill in the sticker (do not attach it to the envelope)

     TO PICK-UP THE PASSPORT IN PERSON IS NOT AN OPTION!

  1. All applicants issued a Social Security Number, including children under 16, must provide it on their passport application forms.

Processing time is approximately 7 to 10 working days.

Processing time is approximately 7 to 10 working days.

Note: If the parent(s)’/guardian’s name(s) is other than that on these documents, evidence of legal name change is required.

 

Provide Parental Identification

Each parent or guardian must submit originals or notarized copies of the following:

  • Valid US or Foreign Passport, or Valid ID Card (e.g. Drivers License etc.)

Note: Your Social Security Card does NOT prove your identity.

Present Parental Application Permission Documentation

(The two-parent consent requirement will be extended to all children under the age of 16.)

  • Both parents must appear together and sign; or
  • One parent appears, signs, and submits second parent’s written statement (in English) of consent authorizing passport issuance for the child notarized before an Austrian Notary Public (“Notar”) or U.S. Notary or U.S. Consulate (Form DS-3053, Statement of Consent or Special Circumstances: Issuance of a Passport to a Minor Under Age 16 (pdf/52kb); or
  • One parents appears, signs, and submits primary evidence of sole authority to apply (such as one of the following):
    • Child’s certified U.S. or foreign birth certificate (with translation, if necessary) listing onlyapplying parent; or
    • Consular Report of Birth Abroad (Form FS-240) or Certification of Birth Abroad (Form DS-1350) listing only applying parent; or
    • Court order granting sole custody to the applying parent (unless child’s travel is restricted by that order); or
    • Adoption decree (if applying parents is sole adopting parent); or
    • Court order specifically permitting applying parent’s or guardian’s travel with the child; or
    • Judicial declaration of incompetence of non-applying parent; or
    • Death certificate of non-applying parent.
  • If none of the above documentation is available, the applying parent/guardian should submit a Form DS-3053: Statement of Consent or Special Circumstances: Issuance of a Passport to a Minor Under Age 16 (pdf/52kb).
    Note: A third-party in loco parentis applying on behalf of a minor under age 16 must submit notarized written statement or affidavit from both parents or guardians authorizing a third-party to apply for a passport. When the statement or affidavit is from only one parent/guardian, the third-party must present evidence of sole custody of the authorizing parent/guardian.
  • One photo, see photo instructions.  If the passport being renewed contains a photo that does not clearly resemble the applicant, i.e., baby photo in passport, you MUST provide transition photos.
  • Fill out Form DS-11 (pdf/101kb) (disregard the instructions on the application as they apply in the United States). NOTE: You cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.
  • Personal checks are not accepted.
  • Both parents’ passports.

If the name you are currently using is different from the name on your most recent U.S. passport, you must provide an original copy of the legal name change document. Examples include:

  • Birth certificate showing new name
  • Court-ordered name change document

Your name change document will be returned to you with your new passport.

Processing time is approximately 7 to 10 working days.

 

Payment

For the fee, please click here.

The Consulate will continue to accept passport applications without appointment for customers facing emergency travel circumstances, Monday – Friday from 8:00am to 11:30am.

Closed on Austrian and American Holidays

TO PICK UP THE PASSPORT IN PERSON IS NOT AN OPTION!

Appointments & Locations

Appointments are required for all U.S. Citizen Services. Schedule an appointment.

Passport Renewal by Mail

U.S. Passport Renewal by Mail: If you are renewing an adult, 10-year passport that was issued less than 15 years ago (DS-82 application), you do NOT need to come into the Consulate. Check requirements for renewal by mail here . You can find local courier information here.

Payment Methods & Details

Payment: We accept cash (U.S dollars or Euros); or Credit Cards (Visa, MasterCard, American Express, Discover, or Diners Club. For logistical purposes, payment by credit card is preferred. WE DO NOT ACCEPT BANKCARDS (ATM, Debit or European “Bankomat” cards) OR CHECKS. See our Passport Fees for details.

Security Information

  1. Visitors may bring cell phones into the waiting room, but Bluetooth must be switched off, and taking photos or video are prohibited. Larger electronics such as tablets and laptops are not permitted.
  2. Due to limited storage space and to facilitate your entry into the consulate, please do not bring large bags, suitcases, backpacks, and packages.
  3. Baby food and/or essential medications (in plastic containers only, NO glass) should be brought to the attention of the guards.
  4. Once you enter the screening area, be prepared to remove all metallic items, together with your coat/jacket, belt, handbag/rucksack/briefcase, etc.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.