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Passport Renewal by mail: U.S. citizen adults in Austria may renew their previous, 10-year passports by mail, and pay all fees online! The processing time for passport renewals (DS-82 applications) by mail is 5 to 6 weeks. See Renew by Mail in Austria for qualifications and detailed instructions.
In-Person Passport Applications: If you are required to or wish to submit your passport application in person at U.S. Consulate Vienna, please follow the instructions below EXACTLY. Appointments are required. All U.S. citizens may renew their passports in Vienna, even if you do not live in Austria. However, we can only mail new passports back to an address in Austria; no other option is possible. The turnaround time is approximately 2 to 3 weeks.
Emergency Passports: If your previous passport was lost, stolen or expired and you have immediate travel plans, see Emergency Passport instructions.
APPLICATION FOR PASSPORT IN PERSON* | |||
---|---|---|---|
AGES 16 & OVER WITH CURRENT 10 YEAR PASSPORT (not using mail in service) | AGES 16 & OVER WITH 5-YEAR VALIDITY PASSPORT (personal appearance required) | UNDER 16 YEARS OF AGE (personal appearance required from child & both parents) | |
1. APPOINTMENT | Make an appointment (If you have a lost or emergency travel click here). | Make an appointment (If you have a lost or emergency travel click here). | Make an appointment (If you have a lost or emergency travel click here). |
2. FORM | Complete & print the form. (do not forget to sign and date the form). | Complete & print form (do not sign it – form must be signed in front of the officer) | Complete & print form (do not sign it – form must be signed in front of the officer). |
3. PHOTO | Take Passport Photo (See photo instructions). | Take Passport Photo (See photo instructions). | Take Passport Photo (See photo instructions). |
4. DOCUMENTS | Bring your current passport. Please bring original documents and one photocopy each! | Bring your current passport and another form of identification such as a driver’s license or Austrian Passport. Please bring original documents and one photocopy each! | Bring the child’s current passport and child’s birth certificate, and passports of both parents. The child and both parents must appear in person. If this is not possible,see these instructions. Please bring original documents and one photocopy each! |
5. ENVELOPE & STAMPS | Bring an envelope (size A5) filled out with the address in Austria where you want the new passport sent. Attach 5.50 euro in stamps to the envelope & Einschreiben/Registered” sticker from your local post office. Do not attach the sticker to the envelope. We do not have stamps for purchase locally. We do not allow pick ups of new passports, you must provide the stamps to have them mailed back. | Bring an envelope (size A5) filled out with the address in Austria where you want the new passport sent. Attach 5.50 euro in stamps to the envelope & Einschreiben/Registered” sticker from your local post office. Do not attach the sticker to the envelope. We do not have stamps for purchase locally. We do not allow pick ups of new passports, you must provide the stamps to have them mailed back. | Bring an envelope (size A5) filled out with the address in Austria where you want the new passport sent. Attach 5.50 euro in stamps to the envelope & Einschreiben/Registered” sticker from your local post office. Do not attach the sticker to the envelope. We do not have stamps for purchase locally. We do not allow pick ups of new passports, you must provide the stamps to have them mailed back. |
6. PAY | Bring Cash or Credit card – current fee. | Bring Cash or Credit card – current fee. | Bring Cash or Credit card – current fee. |
7. IF APPLICABLE | If you changed your name, bring proof of name change such as: · Marriage Certificate · Divorce Decree · Court Order | If you changed your name, bring proof of name change such as: · Marriage Certificate · Divorce Decree · Court Order | If the child’s name changed, bring proof of name change such as: · Marriage Certificate · Divorce Decree · Court Order |
8. IF APPLICABLE | If you never had a U.S. Social Security number, complete and submit this form with your passport application. | If you never had a U.S. Social Security number, complete and submit this form with your passport application. | If the child never had a U.S. Social Security number, complete and submit this form with your passport application. |
9. CHECK STATUS | Visit U.S. Passport Application Status (state.gov) to check the status of your application. Note: The “mailed” date refers to when your passport was mailed to Embassy Vienna. Please allow extra time for your passport to arrive at your home address! | Visit U.S. Passport Application Status (state.gov) to check the status of your application. Note: The “mailed” date refers to when your passport was mailed to Embassy Vienna. Please allow extra time for your passport to arrive at your home address! | Visit U.S. Passport Application Status (state.gov) to check the status of your application. Note: The “mailed” date refers to when your passport was mailed to Embassy Vienna. Please allow extra time for your passport to arrive at your home address! |
*We are located at Parking 12A, 1010 Vienna (North entrance of Marriott Hotel)
Please note: If you are applying for a passport card at the same time please submit an additional self-addressed stamped envelope (postage Euro 5,50). Card processing time takes about 3 weeks.
Personal appearance required.
Please make an appointment before coming.
(Use our online form filler to complete form DS-11. NOTE: You cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.)
Each applicant over 16 holding a five-year validity passport must appear in person with his/her current U.S. passport.
The Consular Section is located on Parkring 12a, 1010 Vienna (entrance at the North side of the Marriott building).
Your name change document will be returned to you with your new passport.
Processing time is approximately 2-3 weeks.
Please provide stamps in the amount of € 5.50. Get a “Einschreiben/Registered” sticker from your local post office. Fill in the sticker (do not attach it to the envelope)
Personal Appearance Required (both parents and child)
Please make an appointment before coming.
(Use our online form filler to complete form DS-11. NOTE: You cannot currently list a “Country” when completing the “Emergency Contact” section on our forms. Please list an emergency contact in the United States.)
Conditions
Your name change document will be returned to you with your new passport.
TO PICK-UP THE PASSPORT IN PERSON IS NOT AN OPTION!
Processing time is approximately 2 to 3 weeks.
Note: If the parent(s)’/guardian’s name(s) is other than that on these documents, evidence of legal name change is required.
Each parent or guardian must submit originals or notarized copies of the following:
Note: Your Social Security Card does NOT prove your identity.
Present Parental Application Permission Documentation
(The two-parent consent requirement will be extended to all children under the age of 16.)
If the name you are currently using is different from the name on your most recent U.S. passport, you must provide an original copy of the legal name change document. Examples include:
Your name change document will be returned to you with your new passport.
Processing time is approximately 2-3 weeks.
The Consulate will continue to accept passport applications without appointment for customers facing emergency travel circumstances, Monday – Friday from 8:00am to 11:30am.
Closed on Austrian and American Holidays
TO PICK UP THE PASSPORT IN PERSON IS NOT AN OPTION!
Appointments are required for all U.S. Citizen Services. Schedule an appointment.
ADDRESS: Parkring 12a, 1010 Vienna
Payment: We accept cash (U.S dollars or Euros); or Credit Cards (Visa, MasterCard, American Express, Discover, or Diners Club. For logistical purposes, payment by credit card is preferred. WE DO NOT ACCEPT BANKCARDS (ATM, Debit or European “Bankomat” cards) OR CHECKS. See our Passport Fees for details.
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.
The waiting room of the Consular Section and its restroom is wheelchair-accessible.
Outside of Office Hours, contact: (+43 1) 31339-0
Outside of Austria: (+43 1) 31339-0
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