An official website of the United States government

U.S. Citizen Services


IMPORTANT: We can only mail Consular products to addresses within Austria. There is no option for in-person pickup. If you live outside of Austria, please contact us at ConsulateVienna@state.gov to discuss your options.


Europe-wide emergency number: 112

Austria-specific emergency numbers
Police: 133
Ambulance: 144
Fire Department: 122
Mountain Rescue: 140

U.S. Citizens with “LIFE OR DEATH” EMERGENCIES ONLY, please call (+43 1) 31339-0 and ask to speak with “American Citizen Services”.

From the United States, dial 011-43-1-31339-0

For all other non-emergency U.S. citizen requests, please email ConsulateVienna@state.gov.

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