U.S. Citizen Services

SUSPENSION OF ROUTINE CONSULAR SERVICES

All routine consular services are currently suspended due to the Austria COVID-19 lockdown, in effect from November 17 until December 6. U.S. Consulate Vienna is open for emergency services only. If you have an urgent matter or need to travel immediately, please email ConsulateVienna@state.gov.

  • Passport services: During the lockdown, the Consular section will accept passport applications only from citizens whose passports have expired, will expire by Dec. 31, or first-time issuances. If this situation pertains to you, please e-mail us at ConsulateVienna@state.gov.  If your passport expires after Jan. 1, 2021, please use the Appointment system below to schedule an appointment after the lockdown. Thank you for your understanding.
  • Passport Renewal by Mail: If you are renewing an adult 10-year passport (DS-82 application), you do not need to come into the Consulate.  Check requirements for renewal by mail here.  Not only is renewal by mail easier for you, it also avoids COVID risks!  Click here for details.
  • Consular Reports of Birth Abroad: Please contact us at ConsulateVienna@state.gov to discuss your individual case.

Appointments

All customers are required to schedule an appointment for the following services:

First-time and renewal passport applications*
Minor (children under 16) passport applications
Consular Report of Birth Abroad
Public notary services

*If your last passport was issued after you reached the age of 16, you may apply for a replacement by mail.

Electronic Devices

Mobile phones and smart phones may be taken into the waiting room provided the blue tooth is turned off. Please note that taking photographs and recording is not permitted. Applicants coming to the Consular Section of the Embassy should not bring any other electronic devices (such as laptops, tablets, photo cameras, etc.) with them. Please note that there is no internet connection and we are unable to store items.

Alerts and Messages

COVID-19 Information
See all Messages and Alerts for U.S. Visitors to Austria.