The American Citizen Services Section (ACS) assists people with passport renewal, registration of Americans residing in Austria, birth reports for children of American citizens, income tax forms, voter registration, notarial services and emergency service for Americans.
All customers are required to schedule an appointment for the following services:
First-time and renewal passport applications*
Minor (children under 16) passport applications
Consular Report of Birth Abroad
Public notary services
*If your last passport was issued after you reached the age of 16, you may apply for a replacement by mail.
Mobile phones and smart phones may be taken into the waiting room provided the blue tooth is turned off. Please note that taking photographs and recording is not permitted. Applicants coming to the Consular Section of the Embassy should not bring any other electronic devices (such as laptops, tablets, photo cameras, etc.) with them. Please note that there is no internet connection and we are unable to store items.