Lost/Stolen Items

Lost & Found – Information on the website of the City of Vienna

Replacing Lost/Stolen Credit Cards, Travelers’ Checks and Flight Tickets

Master Card
Replacement of cards:
Toll free phone number: 001 314 275 6690
Within 48 hours issuance at:
Eurocard Austria Kreditkarten GmbH
Hintere Zollamtstrasse 17
1030 Vienna
Tel.: 71701-2000

Visa Cards
Visa Service Kreditkarten AG
Invalidenstrasse 2
1030 Vienna
Tel.: 711 11/770
For cancellation/replacement of cards, Tel.: (001) 410 581 3836

American Express
Replacement of cards:
Kärntnerstrasse 21-23
1015 Vienna
Tel.: 51 511
Replacement of traveler checks: Toll free phone number: 0800 208566

Citibank
Lothringerstrasse 7
1010 Vienna
Tel.: 717 17 -0
Replacement of checks: Toll free phone number: 0660 6709

Diners Club Cards
Rainergasse 1
1040 Vienna
Tel.: 501 355
Hours: 08:00 am – 05:00 pm

Air France
Kärntnerstrasse 49
1010 Vienna
Tel.: 502 222 400 or 7007-32065

KLM
Vienna Airport
Tel.: 589 24 5090

British Airways
Kärntner Ring 10
1010 Vienna
Tel.: 795 67567

Lufthansa/SAS/United Air
Office Park 2, Postfach 100
1300 Vienna-Flughafen
Tel.: 07134 567 890

Austrian Airlines AG
Office Park 2, Postfach 100
1300 Vienna-Flughafen
Tel.: 05 1766 1000