Visas

Updated November 19, 2021

AUSTRIA LOCKDOWN – CONSULAR OPERATIONS

The Government of Austria has announced a hard lockdown effective Monday, November 22 until at least Monday, December 13. 

VISA APPOINTMENTS:  We will honor all previously-scheduled appointments for visas, but no further appointments will be opened during the lockdown dates. If you have an urgent travel requirement, please click here to request an expedited appointment.

New U.S. Travel Policy Begins November 8

As announced by the White House and the CDC, a new U.S. travel policy takes effect on November 8, requiring all foreign nationals traveling to the United States to show proof of full vaccination against COVID-19. This new policy replaces the Schengen Travel restrictions, ending the National Interest Exceptions (NIE) program. Click here for details.

Resumption of visa processing of persons who were found ineligible (221G) to receive a Non-Immigrant Visa between March 2020 and October 2021 due to Schengen COVID travel restrictions

Au-Pairs:  Please contact your Au-pair Program sponsoring agency for further guidelines and instructions.  Do not follow the options below.

All other NIV applicants: To complete processing of your visa application, you must either drop off or mail your passport to U.S. Consulate Vienna:

Option 1: Drop off in-person – BY APPOINTMENT ONLY:  Please adhere to the following steps to arrange a time to drop of your passport in person.

  1. Log-in to your existing visa profile at: ustraveldocs.com/at
  2. Choose the “221g priority” and schedule a new, free of charge, follow-up appointment at your convenience.
  3. On your appointment day, submit your passport and a self-addressed, stamped (Euro 5,05) return envelope.

* If you encounter problems in scheduling a 221g priority appointment, please contact our Visa Service Partner for assistance:

Visa Information/Visa Application Appointment hotline
(Live Operators): +43 (0)72011 6000
Mon. – Fri., 9:00 am – 5:00 pm (local Austrian time)

Callers from the United States: 1-703-520-2562
Mon. – Fri., 7:00 am – 3:00 pm EST

Email: support-austria@ustraveldocs.com

Option 2: Mail in passport:  If you have no immediate travel plans you may mail your passport with the self-addressed, stamped (Euro 5,05) return envelope for follow-up processing to the address below.  Please do not send any cash.  This office will process your application and return your passport and visa in your provided self-addressed stamped envelope.  If any questions or problems arise with your case, we will contact you.

United States Embassy

Att: Consular Section/Visa Unit. 

Boltzmanngasse 16

A-1090 Vienna

Note: If your visa was denied under 214B or any other reason, you are NOT eligible for this process. You are welcome to apply again through the normal visa application process.

What is a Visa?

A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship or nationality. The type of visa you must obtain is defined by U.S. immigration law and relates to the purpose of your travel.

Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel under the Visa Waiver Program .  The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.  If you cannot find what you are looking for here, please visit Travel.State.gov  for additional information.

Do You Already Know What Type of Visa You Need?

For nonimmigrant visas, you can go directly to the online application for the DS-160 ; or for immigrant visas, directly to the USCIS  site for the relevant forms.

What Visa do I need?

If you are not sure what type of visa you require, please click on the blue boxes below for either Non-Immigrant Visa (NIV) or Immigrant Visa (IV).

In Austria, visa applications and interview scheduling are primarily facilitated by a third-party company, U.S. Travel Docs. Please visit their website at: https://www.ustraveldocs.com   for additional information on determining what visa type is best for you and how to apply.

If you have an urgent matter and need to travel immediately, or you have other questions contact our Visa support team at  +43 (0)72011 6000, Mon. – Fri., 8:00 am – 5:00 pm (local Austrian time) or support-austria@ustraveldocs.com.

ESTA: Travelers who qualify for the Visa Waiver Program can apply using the Department of Homeland Security’s Electronic System for Travel Authorization website. The Embassy has no authority over the ESTA program; refer ESTA questions to the CBP Info Center listed on the ESTA website.

A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.

Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.

(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).

Location:
Parkring 12a
1010 Vienna

Mailing address:
U.S. Embassy
Boltzmanngasse 16
1090 Vienna
Attn: Non-Immigrant Visa Section

Fax: (+43-1) 512 58 35

E-mailConsulateVienna@state.gov

Telephone Inquiries:

Visa Information/Visa Application Appointment hotline 
(Live Operators): Tel.: (0043) (0)72011 6000
Mon. – Fri.,  9:00 am – 5:00 pm (local Austrian time)

For callers from the U.S., Tel.: 1 (703) 520 2562
Monday – Friday, 7:00 am – 3:00 pm EST

Appointments and General Information: support-austria@ustraveldocs.com

The Department of State manages the visa process strictly but fairly in order to best protect the United States.  We are committed to the essential openness for which the United States has always been known.  Travel to the United States is welcomed and encouraged.

We promise to you, the visa applicant, that:

  • We will treat you with dignity and respect, even if we are unable to grant you a visa.
  • We will treat you as an individual and your case as unique.
  • We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
  • We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
  • We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
  • We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
  • We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
  • We will explain the reason for any visa denial to you.

Furthermore, if you are a:

  • Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
  • Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
  • Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.

At the same time, we expect you, the visa applicant, to:

  • Plan your travel and visa application as far in advance as possible.
  • Complete your application fully and accurately.
  • Be forthcoming about your purpose and plans.
  • Prepare for your interview by being able to clearly and concisely describe your intentions.