COVID-19 UPDATE: March 30, 2021

CHANGES IN SERVICES ALERT: U.S. Consular Section Vienna will be closed from April 1 until at least May 2 due to announced lockdowns in Vienna and neighboring provinces. Previously scheduled appointments have been cancelled, and applicants will be contacted to reschedule.


U.S. Consular Section Vienna has limited appointments for certain classes of Non-Immigrant Visas (NIV) and Immigrant Visas (IV).  We will only consider applicants who are physically present in Austria, due to Austrian government entry and quarantine restrictions. If you live outside of Austria, please contact your nearest U.S. Embassy or Consulate for assistance.


On January 25, 2021, Presidential Proclamation 10143 went into effect, suspending entry into the United States by immigrant and non-immigrant aliens who were physically present within the 26 countries that comprise the Schengen Area including Austria, plus the United Kingdom, the Republic of Ireland, Brazil and South Africa, during the 14-day period preceding entry or attempted entry to the United States.

This means that even if you have a valid U.S. visa or ESTA, you cannot travel from Austria to the United States while this Presidential Proclamation is in effect, unless you have a valid National Interest Exception (NIE) or qualifying exemption.

We do not know how long these restrictions will last. This Proclamation will remain in effect until terminated by the President.

Your MRV fee (visa application fee) is valid until September 30, 2022, in the country where it was purchased. 

If you have an urgent matter and need to travel immediately, or you have other questions, contact our Visa Services call center at +43 (0)72011 6000 or email

Click here to reschedule your appointment.


As of January 26, 2021, ALL U.S.-bound air passengers age 2 or older are required to present to the airline a negative COVID-19 test result (PCR or antigen; paper or electronic copy) taken within 72 hours of departure, or provide documentation of having recovered from COVID-19.  There are NO EXCEPTIONS to this requirement, even if you already received a COVID vaccine. This requirement applies to ALL air travelers including U.S. citizens, non-U.S. citizens and “Green Card” holders.

Additionally, all travelers must self-quarantine on arrival per CDC guidelines. Many U.S. cities, states and local jurisdictions have also imposed their own restrictions. For more information see the CDC website, or contact the Health Department at your destination.


On January 25, 2021, Presidential Proclamation 10143 went into effect, suspending entry into the United States by immigrant and non-immigrant aliens who were physically present within the 26 countries that comprise the Schengen Area including Austria, unless they qualify for a National Interest Exception (NIE).

On March 2, 2021, the Secretary of State rescinded certain previous national interest determination regarding technical experts and specialists, senior-level managers and executives, treaty-traders and investors, professional athletes, and their dependents. The Secretary of State also made a new national interest determination covering certain travelers seeking to provide vital support for critical infrastructure. Click here for new NIE policy details.

Students traveling on F-1 or M-1 visas are automatically granted NIEs.

B-2 VISITOR VISA TRAVEL REMAINS SUSPENDED! Travel for the purpose of tourism or visiting family & friends will generally not qualify at this time.


If you believe you qualify for an NIE, please e-mail at least 3 business days before your intended travel date with the following: 1) a scanned copy of your passport photo page, 2) a scanned copy of your valid U.S. visa or ESTA approval, and 3) a detailed letter explaining how you qualify for an NIE. If approved, your NIE will be issued electronically and you will receive confirmation by e-mail.

An NIE is valid for a single entry within 30 days from the day it was issued. If your travel plans are delayed or you must return to the United States after a previous NIE approval, please email with a new NIE request.


Exemptions that allow for direct travel from the Schengen Area to the United States only apply to the following categories:

  • Legally married spouses of U.S. Citizens (USC);
  • Legally married spouses of Lawful Permanent Residents (LPRs);
  • Non-citizen child of a USC or LPR;
  • Parent or guardian of under-21, unmarried USC or LPR;
  • Under-21 unmarried sibling of an under-21 unmarried USC or LPR.

(Unfortunately, unmarried partners / extended family do NOT qualify).

Travelers who qualify for family-based exemptions may proceed directly to the airport with your valid passport, valid U.S. visa or ESTA, and supporting documentation (marriage certificate, birth certificates, etc.) that proves your relationship to the U.S. citizen or LPR family member.

If you have an urgent matter and need to travel immediately, or you have other questions contact our Visa support team at  +43 (0)72011 6000, Mon. – Fri., 8:00 am – 5:00 pm (local Austrian time) or

The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.  See our Directory of Visa Categories to determine which visa category might be appropriate for your purpose of travel to the United States.

A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.

Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.

(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).

Parkring 12a
1010 Vienna

Mailing address:
U.S. Embassy
Boltzmanngasse 16
1090 Vienna
Attn: Non-Immigrant Visa Section

Fax: (+43-1) 512 58 35

Telephone Inquiries:

Visa Information/Visa Application Appointment hotline 
(Live Operators): Tel.: (0043) (0)72011 6000
Mon. – Fri.,  9:00 am – 5:00 pm (local Austrian time)

For callers from the U.S., Tel.: 1 (703) 520 2562
Monday – Friday, 7:00 am – 3:00 pm EST

Appointments and General Information:

The Department of State manages the visa process strictly but fairly in order to best protect the United States.  We are committed to the essential openness for which the United States has always been known.  Travel to the United States is welcomed and encouraged.

We promise to you, the visa applicant, that:

  • We will treat you with dignity and respect, even if we are unable to grant you a visa.
  • We will treat you as an individual and your case as unique.
  • We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
  • We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
  • We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
  • We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
  • We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on
  • We will explain the reason for any visa denial to you.

Furthermore, if you are a:

  • Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
  • Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
  • Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.

At the same time, we expect you, the visa applicant, to:

  • Plan your travel and visa application as far in advance as possible.
  • Complete your application fully and accurately.
  • Be forthcoming about your purpose and plans.
  • Prepare for your interview by being able to clearly and concisely describe your intentions.