SUSPENSION OF VISA SERVICES
Austria remains under a nationwide lockdown due to the COVID-19 pandemic until at least February 8, 2021. All Non-Immigrant Visa (NIV) and Immigrant Visa (IV) appointments are CANCELLED until the lockdown is lifted.
Your MRV fee (visa application fee) is valid until September 30, 2022, in the country where it was purchased. If you have an urgent matter and need to travel immediately, or you have other questions, you may contact Visa Services call center at +43 (0)72011 6000 or email email@example.com. Click here to reschedule your appointment.
All applicants traveling from Austria are subject to Presidential Proclamation 9993 and require a National Interest Exemption (NIE) to travel to the United States, regardless if you have a valid U.S. Visa or ESTA. The Consular Section will continue to process NIEs during the lockdown. See NIE details below.
The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying. See our Directory of Visa Categories to determine which visa category might be appropriate for your purpose of travel to the United States.
NATIONAL INTEREST EXCEPTIONS (NIE) FROM COVID TRAVEL RESTRICTIONS
Presidential Proclamation 9993 suspends entry to the United States of foreign nationals who are traveling from any of the 26 countries that comprise the Schengen Area, including Austria. Please review the Presidential Proclamation for more information.
Even if you have a valid U.S. visa or ESTA, you cannot travel to the United States while Presidential Proclamation 9993 is in effect, unless you have a valid National Interest Exception (NIE) or are otherwise exempt from COVID travel restrictions.
We do not know when these COVID travel restrictions will be lifted – PP9993 remains in effect until terminated by the President.
NIE QUALIFICATIONS: Please review this link that contains a non-exclusive list of the types of travel that may be considered to be in the national interest, based on determinations made by the Assistant Secretary of State for Consular Affairs. Travel for B2 visa tourism purposes including visiting family/friends will NOT qualify unless you meet an exemption.
Please review the following link that contains a non-exclusive list of the types of travel that may be considered to be in the national interest, based on determinations made by the Assistant Secretary of State for Consular Affairs.
NIEs will ONLY be considered for applicants with existing U.S. visas or ESTA approvals, and ONLY for residents of Austria.
REQUESTING A NATIONAL INTEREST EXEMPTION (NIE): If you believe you qualify for an NIE, please e-mail ConsulateVienna@state.gov AT LEAST 3 BUSINESS DAYS BEFORE INTENDED TRAVEL DATE with the following: 1) a scanned copy of your passport photo page, 2) a scanned copy of your valid U.S. visa or ESTA approval, 3) your flight itinerary, and 4) a detailed letter explaining how you qualify for an NIE. If approved, your NIE will be issued electronically and you will receive a confirmation e-mail.
NIE VALIDITY: An NIE is only valid for a single entry within 30 days from the day it was issued. If your travel plans are delayed or you must return to the United States after a previous NIE approval, please email us at ConsulateVienna@state.gov with your new travel plan to request an NIE renewal.
EXEMPTIONS TO COVID TRAVEL RESTRICTIONS: Presidential Proclamation 9993 does NOT apply to U.S. citizens, U.S. Lawful Permanent Residents (green card holders), immediate family members of U.S. citizens such as spouses, children under 21, and parents of U.S. citizen minor children, and other individuals specifically identified in the proclamation. These applicants can proceed directly to the airport but should carry their supporting documentation such as LPR card, marriage certificate, birth certificates or other documents that prove you are exempt from PP9993. (Unfortunately, unmarried partners and extended family do NOT qualify for immediate family exemption).
If you have an urgent matter and need to travel immediately, or you have other questions, you may contact +43 (0)72011 6000, Mon. – Fri., 8:00 am – 8:00 pm (local Austrian time) or firstname.lastname@example.org.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
Attn: Non-Immigrant Visa Section
Fax: (+43-1) 512 58 35
Visa Information/Visa Application Appointment hotline
(Live Operators): Tel.: (0043) (0)72011 6000
Mon. – Fri., 9:00 am – 5:00 pm (local Austrian time)
For callers from the U.S., Tel.: 1 (703) 520 2562
Monday – Friday, 7:00 am – 3:00 pm EST
Appointments and General Information: email@example.com
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.