UPDATED: September 21, 2021
New U.S. Travel Policy Coming Soon
As announced by the White House on September 20, beginning in early November, all adult foreign nationals traveling to the United States by air must demonstrate proof of full vaccination against COVID-19. This will end the need for National Interest Exceptions (NIE). The exact date and details of the new policy have not yet been announced. Until then, the Presidential Proclamation suspending travel from the Schengen Zone remains in force. We are awaiting guidance before authorizing any changes, tourist visa appointments, or reconsideration of visa and NIE applications that were suspended due to COVID travel restrictions. Full details of the new travel policy will be posted on the Embassy homepage as soon as they become available.
Until the new policy goes into effect, travel by non-U.S. citizens from Austria to the United States is only possible if you qualify and are approved for a National Interest Exception (NIE), are exempted by visa class, or qualify for a Family Exemption. Please visit our Travel Update page for complete details.
The Consular Section at U.S. Embassy Vienna continues to provide emergency and mission-critical visa services and some routine appointments.
Immigrant Visas (IV): We are currently accepting and processing all immigrant visa categories.
Non-Immigrant Visas (NIV): We are accepting non-immigrant visa appointments for individuals whose purpose of travel qualifies for a National Interest Exception (NIE). Please refer to the National Interest Exception (NIE) section.
Tourism/leisure travel (B2 visa) and routine business travel (B1 visa) remain SUSPENDED. Please be aware that vacation plans, family and friend visits, weddings, and routine business meetings will not meet the criteria for “urgent or mission critical” travel. We do not know when the COVID restrictions will be lifted.
However, we continue to keep appointments available for those who have a family or medical emergency. If you believe you qualify for an emergency appointment, please contact us at ConsulateVienna@state.gov. We will resume adjudicating all routine nonimmigrant visa cases only when adequate resources are available, and it is safe to do so.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
Attn: Non-Immigrant Visa Section
Fax: (+43-1) 512 58 35
Visa Information/Visa Application Appointment hotline
(Live Operators): Tel.: (0043) (0)72011 6000
Mon. – Fri., 9:00 am – 5:00 pm (local Austrian time)
For callers from the U.S., Tel.: 1 (703) 520 2562
Monday – Friday, 7:00 am – 3:00 pm EST
Appointments and General Information: email@example.com
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.