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Important Visa Information

Payment Methods & Details

Most visa fees must be paid online at the time of completing the application on the third-party website, U.S. Travel Docs. Certain additional fees may be paid in-person at the time of your interview at Consulate Vienna by cash (U.S. dollars or Euros) or credit cards. No ATM, Debit or Bankomat cards or checks accepted.

APPLYING FOR A NON-IMMIGRANT VISA AT U.S. CONSULATE VIENNA

Non-Immigrant Visa (NIV) applications, fee collection and appointment scheduling in Austria are handled by our partners, U.S. Travel Docs.  This is the ONLY private company authorized by U.S. Embassy Vienna to provide visa information and visa application services. 

If you are unsure what visa you require, please see the Visa homepage and click on the Visa Wizard.  You are responsible for determining what visa class you need based on your purpose of travel and qualifications, paying the fee and scheduling your own appointment at US Consulate Vienna.  Consular staff cannot provide guidance, consultations or pre-adjudicate your case. 

Step 1: Complete and Pay for U.S. Visa Application

All applicants are responsible for completing their own DS-160 visa application, paying the appropriate visa fee, and scheduling a visa interview using the U.S. Travel Docs website. ALL applicants require their own application and fees, including babies.

IMPORTANT: You CANNOT transfer an NIV application or fees from one Embassy to another. If you started a visa application with another U.S. Embassy or Consulate, you will need to create a new Vienna application through US Travel Docs, pay the fee again, and schedule an interview at US Consulate Vienna.

If you have questions or technical problems with their website, you must contact U.S. Travel Docs directly at +43 (0)720 11 6000 (from within Austria) or +1-703-520-2562 (from the United States); the Embassy cannot assist you as we have no control over third party websites.

Step 2: Schedule your Visa Interview 

You must book an appointment at US Consulate Vienna using the same U.S. Travel Docs website where you completed your application and paid the fees. 

Certain applicants with prior U.S. visas may qualify for interview waiver; see the US Travel Docs website and here for details. If you mail us your application and are NOT qualified for interview waiver program, your packet will be returned to you.

Wait Times: Due to COVID restrictions, the Ukraine conflict and the busy summer travel season, wait times in Vienna are longer than usual. Please click here to see current wait times at U.S. Embassies and Consulates.  To avoid disappointment, we strongly recommend you apply long before your intended travel, even if you’re not sure of your final travel plans.  You do NOT need confirmed travel dates or airplane tickets to apply for a visa. In fact, we recommend you do not book any travel until your visa has been issued.  Please do not contact us regarding the first or earliest available interview appointment slot; all this information is on the US Travel Docs website. 

Expedited Appointment Request: If a satisfactory appointment is not available in your visa category, choose any available date, then request for an expedited appointment by following these guidelines: http://www.ustraveldocs.com/at/at-niv-expeditedappointment.asp. Due to the sheer number of expedited requests, only true emergencies will be considered. Poor planning, such as waiting until the last minute to apply for ESTA or Visa is NOT considered an emergency. 

Step 3: Appear for your in-person visa Interview

All visa interviews are held at the U.S. Consulate Vienna, located at Parkring 12A (Marriott Hotel building), Vienna, Austria.  The entrance is located on the right plaza-side of the building.  Closest tram & metro stops: Weihburggasse (Tram #2), Stadtpark (U4), Stubentor (U3). 

What to bring: Your DS-160 confirmation, any supporting documentation, self-addressed stamped envelope to return your passport. 

PASSPORT DELIVERY: Please bring to your interview a self-addressed stamped envelope with Austrian postage and registered mail sticker (5.05 Euros for returns within Austria, 9.85 Euros for shipment within Europe, at your own risk).  If your visa is approved, your passport will be sent to you via Austrian Post registered mail, usually within 7-10 days. We strongly recommend shipment within Austria only, as some countries have unreliable postal systems. No in-person pick-ups are permitted. No other courier service is offered at this time. PLEASE MAKE A NOTE OF YOUR AUSTRIAN POST “Aufgabeschein” TRACKING NUMBER; WE DO NOT KEEP A RECORD OF THESE CODES.

 

PAYMENT METHODS & DETAILS

Visa fees must be paid online at the time of completing the application on the U.S. Travel Docs website. 

Certain applicants may be required to pay additional fees, based on visa class and country of citizenship reciprocity schedules – consular staff will explain this at the time of your interview.  If your visa is approved, any additional fees must be paid in-person at the time of your interview by cash (Euros preferred) or major credit cards. We do NOT accept ATM, Debit or Bankomat cards, or checks accepted.

All visa fees are non-refundable, regardless of decision. All consular officer decisions are final; no appeals are possible.

 

WAITING ROOM AMENITIES

Our waiting room contains bathrooms, a water fountain, children’s play area and televisions.

There are baby changing tables in both the men’s and women’s restrooms.

For your convenience, there are two photo booths in our waiting room. The cost is 8 Euros for four photos (Euros cash, credit cards and mobile app payment accepted). To save time, we strongly encourage you to bring your own photos.

 

SECURITY INFORMATION

  1. Visitors may bring cell phones into the waiting room, but Bluetooth must be switched off. TAKING PHOTOS OR VIDEOS INSIDE THE CONSULATE IS STRICTLY FORBIDDEN. Larger electronics such as tablets and laptops are not permitted.
  2. Due to limited storage space and to facilitate your entry into the consulate, please do not bring large bags, suitcases, backpacks, and packages.
  3. Baby food and/or essential medications (in plastic containers only, NO glass) should be brought to the attention of the guards.
  4. Once you enter the screening area, be prepared to remove all metallic items, together with your coat/jacket, belt, handbag/rucksack/briefcase, etc.

 

REASONABLE ACCOMMODATION

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs. Examples of accommodations include, but are not limited to:

  • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
  • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
  • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
  • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
  • If you have low vision, we may provide you with communications in large print.
  • If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room and bathrooms in the Consular Section are wheelchair-accessible. 

Security Information

  1. Visitors may bring cell phones into the waiting room, but Bluetooth must be switched off, and taking photos or video are prohibited. Larger electronics such as tablets and laptops are not permitted.
  2. Due to limited storage space and to facilitate your entry into the consulate, please do not bring large bags, suitcases, backpacks, and packages.
  3. Baby food and/or essential medications (in plastic containers only, NO glass) should be brought to the attention of the guards.
  4. Once you enter the screening area, be prepared to remove all metallic items, together with your coat/jacket, belt, handbag/rucksack/briefcase, etc.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.